Ck44 com's Privacy Policy — Your information is safe with us

1 Introduction & purpose of this policy

Welcome to ck44 com. When you use our website or mobile app, you share certain information with us. This Privacy Policy explains how ck44 com collects that information, what it is used for, and how it is kept secure.

We believe transparency is the foundation of trust. Every data practice at ck44 com is described clearly in this policy. By using the platform, you are considered to have agreed to these terms.

2 What Information We Collect

Ck44 com collects information from you in several ways. Below are the three main categories of data we collect:

Information You Provide Directly

• At registration: name, email, phone number, date of birth, address.
• For KYC verification: a copy of your National ID, passport, or driving license is required.
• At payment: mobile banking number or bank account details (full card numbers are never stored).
• Any information provided when contacting support.

Automatically Collected Information

• IP address and device type.
• Browser type and operating system.
• Which pages on ck44 com you visited and how long you spent on them.
• Log of login times and gaming activity.
• Information collected from cookies and similar tracking technologies.

Data types	Reason for Collection	Retention Period
Registration details	Account Management	For as long as your account remains active
KYC Documents	Identity verification	5 years after account closure
Transaction Records	Financial Audit	7 years after account closure
Cookie Data	Session Management	30 days to 1 year
Gaming Log	Dispute resolution	1 year

3 Purpose of data use

Ck44 com uses your information solely for the following purposes:

• To create, verify, and manage your account.
• To process deposits, withdrawals, and other financial transactions.
• To prevent fraud, money laundering, and other illegal activities.
• To provide customer service and support.
• To improve platform performance and develop new features.
• To send bonuses, promotions, and personalized offers (you can opt out at any time).
• To meet legal obligations and comply with regulatory requirements.

4 Data sharing & third parties

Ck44 com may share your information with third parties only in the following limited circumstances:

Payment processors

Only the minimum information required to process bKash, Nagad, Rocket, or bank transactions is shared with the payment gateway. All payment partners comply with international financial security standards.

Legal Obligations

Ck44 com may be legally required to share information in response to a court order, government directive, or regulatory request. In such cases, we always disclose only the minimum information necessary.

Technology service providers

We work with certain technology companies for server hosting, cloud storage, and cybersecurity services. All such partners are bound by strict confidentiality agreements.

5 Cookies & Tracking Technologies

Ck44 com uses the following types of cookies:

• Essential Cookies: Required to maintain your login session and ensure security. These cannot be disabled.
• Functional Cookies: To remember your language and preferences. You can turn this off.
• Analytical cookies: To understand user behavior and improve the platform. You can turn this off.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may cause some features to not work properly.

6 Your Rights

As a member of ck44 com, you have the following rights regarding your personal information:

• Right to Know: You have the right to request details about what information ck44 com holds about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to erasure: You may request that your data be deleted under certain circumstances.
• Right to restrict processing: In certain cases, you may request that processing of your data be temporarily restricted.
• Right to Opt Out: You can unsubscribe from marketing emails or notifications at any time.
• Data Portability: You can request a copy of your information in a standard, portable format.

To exercise any of these rights, please contact our support team. We will respond within 30 days.

7 Protection of minors' data

Ck44 com is strictly for users aged 18 and above. We do not knowingly collect information from minors. If a minor is found to have registered, their account and all associated data will be deleted immediately.

If you become aware that a minor has created an account on ck44 com, please notify our support team.

8 Technical data protection measures

Ck44 com has implemented the following technical measures to protect your data:

• TLS 1.3 protocol is used for all communications.
• Passwords are stored using bcrypt hashing — they can never be read in plain text.
• Sensitive data stored in the database is encrypted with AES-256.
• Two-factor authentication (2FA) available.
• Automatic alerts for unusual logins or suspicious activity.
• Regular penetration testing and vulnerability scanning.

9 International Data Transfers

Ck44 com may store data on servers outside Bangladesh. In such cases, international data protection standards are strictly followed. Regardless of where your data is stored, this Privacy Policy applies at all times.

10 Policy updates & contact

Ck44 com may update this Privacy Policy at any time. You will be notified of significant changes via your registered email. The date of the latest update is always shown at the top of the page.

If you have any questions or concerns about our Privacy Policy, please reach out to our support team. We typically respond within 7 business days.